What We Collect and Why We Use It
When you open an account, we collect the details you submit — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We use this to verify your identity, process deposits and withdrawals, and keep your account secure. Device
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data such as your browser type and IP address is logged automatically to detect unusual access patterns and protect your wallet. We do not sell your personal data to third parties. We may share limited information with payment processors — including the mobile wallet providers you
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use — strictly to complete your transactions. Retention periods vary by data type: transaction records are kept as long as required by applicable financial regulations, while session logs are cleared on a shorter cycle. Your use of this platform and the data rights available to you
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depend on your local law and the eligible regions from which access is permitted. If you are accessing from Bangladesh, local data protection norms apply alongside our policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.